Customer Service: (201) 991-1092

Last updated: September 12, 2026

Orders are packed and shipped from New Jersey within 2 to 3 business days of your order confirmation. Orders placed on weekends or US holidays are processed the next business day.

We ship via USPS or a comparable carrier. Typical delivery is 3 to 7 business days after shipment, depending on your location. The shipping and handling charge is shown at checkout before you pay. For free plus shipping offers, this charge is the only amount billed to your card. We currently ship to addresses within the United States only, including Alaska and Hawaii.

You will receive a shipping confirmation email with a tracking number once your order leaves our facility. Tracking may take up to 24 hours to update after the first scan.

Please double-check your shipping address at checkout. If you notice an error, call us at (201) 991-1092 as soon as possible. We can correct an address before the order ships. We are not responsible for orders delivered to an incorrect address supplied by the customer, but we will do our best to help recover or replace the package.

If your package shows as delivered but has not arrived, allow 48 hours and check with neighbors and your local carrier, then contact us. If your item arrives damaged, send us a photo within 7 days of delivery and we will replace it at no charge.

If you are not happy with your purchase, contact us within 30 days of delivery and we will refund the full amount you paid, including the shipping and handling charge on free plus shipping offers. We may ask you to return the item; if we do, we will provide return instructions. Return postage is the customer's responsibility unless the item arrived damaged or we sent the wrong product.

Products containing lithium batteries must be returned by ground shipping. If a return is required we will send instructions that comply with carrier rules. Do not return a battery that is swollen, leaking, or damaged; contact us instead and we will handle it.

Refunds go back to the original payment method within 5 to 10 business days of approval. Your bank may take additional time to post the credit.

You can cancel an order for a full refund any time before it ships by calling (201) 991-1092. Once an order has shipped, the 30-day guarantee above applies.

Baron Goods, North Arlington, New Jersey. Customer Service: (201) 991-1092. A real person answers during business hours, Monday through Friday, 9 AM to 5 PM Eastern.

Baron Goods by Baron of HAVANA.

Customer Service (201) 991-1092